Tidbyt Support
Tidbyt Support

Tidbyt Support

Learn

How Tidbyt WorksHow Tidbyt WorksTidbyt for Teams: Getting StartedTidbyt for Teams: Getting Started

Build Your Own Apps

Support Guides

Setup your TidbytFactory resetChange Wi-Fi NetworksDownload diagnostic dataDelete your account

FAQ’s

How do I request features?I found a bug! What should I do?How do I reset my password?Why do I see a clock icon?What is your return policy?What all can my Tidbyt do?What is my Apple email address?

Setup Issues

Can’t setup your Tidbyt? Do any of these match your issue:

The app can’t find my TidbytMy Tidbyt won’t connect to Wi-FiMy Tidbyt can’t connect to Tidbyt servers

System Status

Something weird happening with your Tidbyt? Check out our status page at status.tidbyt.com to make sure all of our systems are operational.

Community

Having issues with your Tidbyt that others might have as well? Head over to discuss.tidbyt.com for feature requests, community support, and more.

For Business

Tidbyt CMS Editor

Downloads

Head over to tidbyt.com/app on your mobile device to get redirected to the appropriate store.

Need a human?

Reach out to support@tidbyt.com if you want to get a hold of us directly. Share as many specifics as you can to help us better understand your issue.